Functional Text Comprehension - Grade 12
This worksheet helps 12th-grade students practice comprehension of functional texts, including job applications and instructions.
Includes
Standards
Topics
Functional Text Comprehension
Name:
Date:
Score:
Read the following functional texts carefully and answer the questions that follow. Pay close attention to details, instructions, and implied meanings.
Scenario: You are applying for a part-time position as a 'Customer Service Associate' at 'Tech Solutions Inc.' You have received the following excerpt from their online application form.
Tech Solutions Inc. - Customer Service Associate Application
Section 1: Personal Information
Full Legal Name:
Preferred Name (if different):
Email: Phone:
Are you legally authorized to work in the United States? (Yes/No):
Section 2: Availability
Please indicate your availability for the following shifts (check all that apply):
Minimum hours per week preferred:
Section 3: Experience & Skills
Do you have prior customer service experience? (Yes/No):
If yes, please list companies and dates of employment below:
List any relevant technical skills (e.g., software proficiency, data entry speed):
Certification: I certify that the information provided in this application is true and complete to the best of my knowledge. I understand that any false statements or omissions may be grounds for denial of employment or immediate dismissal. Signature: Date:
1. What is the primary purpose of 'Section 3: Experience & Skills' in this application?
To gather personal contact information.
To assess the applicant's relevant work history and competencies.
To determine the applicant's preferred working hours.
To confirm legal work authorization.
2. According to the 'Certification' statement, what could be a consequence of providing false information?
A request for additional documentation.
A delay in the application process.
Denial of employment or immediate dismissal.
A requirement to re-submit the application.
3. If an applicant is not legally authorized to work in the United States, they should answer the question with ' '.
4. The 'Preferred Name' field is for applicants whose preferred name is from their full legal name.
5. Why might Tech Solutions Inc. ask for both 'Full Legal Name' and 'Preferred Name'?
6. Imagine you are Tech Solutions Inc. What is the purpose of asking for 'Minimum hours per week preferred'?
Scenario: You have just purchased a new 'SmartHome Hub' and are reading the quick start guide.
SmartHome Hub - Quick Start Guide
Step 1: Unpack your SmartHome Hub and ensure all components are present (Hub device, Power Adapter, Ethernet Cable).
Step 2: Connect the Power Adapter to the Hub and plug it into a wall outlet. The LED indicator on the front of the Hub will turn solid blue.
Step 3: Connect one end of the Ethernet Cable to the 'LAN' port on the Hub and the other end to an available port on your internet router.
Step 4: Download the 'SmartHome Connect' app from your device's app store. Create an account or log in if you already have one.
Step 5: Follow the in-app instructions to pair your SmartHome Hub. You will be prompted to scan the QR code located on the bottom of the Hub.
Troubleshooting Tip: If the LED indicator flashes red, ensure your internet connection is active and the Ethernet cable is securely connected.
7. The first step in setting up the SmartHome Hub is to download the mobile application.
True
False
8. A flashing red LED indicator on the Hub suggests a problem with the power adapter.
True
False
9. Number the following steps from the SmartHome Hub Quick Start Guide in the correct order (1-4).
Connect the Power Adapter to the Hub.
Download the 'SmartHome Connect' app.
Connect the Ethernet Cable to your internet router.
Unpack the SmartHome Hub.
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