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Conflict Management Strategies

This worksheet explores various conflict management strategies, their applications, and their effectiveness in different scenarios, suitable for Grade 12 social studies students.

Grade 12 Social studies Social SkillsConflict Management
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Multiple ChoiceFill in the BlanksShort AnswerTrue / FalseMatchingCustom

Standards

D2.Civ.12.9-12. Explain how the U.S. Constitution establishes a system of government that has powers, responsibilities, and limits that have changed over time and are still contested.D2.His.1.9-12. Evaluate how historical events and developments were shaped by unique circumstances of time and place as well as broader historical contexts.

Topics

Conflict ManagementSocial StudiesGrade 12NegotiationMediation
8 sections · Free to use · Printable
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Conflict Management Strategies

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Read each question carefully and provide thoughtful answers based on your understanding of conflict management principles. Some questions may require critical thinking and application of concepts to real-world scenarios.

1. Which conflict management style is characterized by a high concern for one's own goals and a low concern for the other party's goals?

a

Accommodating

b

Collaborating

c

Competing

d

Avoiding

2. Mediation is a conflict resolution process where a neutral third party:

a

Imposes a binding decision on the parties.

b

Facilitates communication and helps parties reach their own agreement.

c

Represents one party's interests in the negotiation.

d

Conducts an investigation to determine fault.

3. The five common conflict management styles are competing, collaborating, avoiding, accommodating, and  .

4. A key principle of effective negotiation is to focus on   rather than positions.

5. Briefly explain the difference between constructive and destructive conflict.

6. Describe a situation where an 'avoiding' conflict management style might be appropriate.

7. All conflicts are inherently negative and should be avoided at all costs.

T

True

F

False

8. Active listening is a crucial skill for effective conflict resolution.

T

True

F

False

Match each conflict resolution term with its definition:

9. Arbitration

 

a. A process where a third party makes a binding decision.

10. Negotiation

 

b. Direct discussion between parties to reach an agreement.

11. Conciliation

 

c. A process where a third party rebuilds relationships and improves communication.

12. Consider the image below, which depicts 'Reconciliation' by Vasconcellos, Coventry. In the context of international relations or historical conflicts, how might the principles of reconciliation and conflict resolution be applied to achieve lasting peace?

Reconciliation statue by Vasconcellos in Coventry